Refund policy

🔄 Return & Refund Policy – MyTrendCorner

Effective Date: 09/30/2025

At MyTrendCorner, customer satisfaction is our top priority. We understand that unexpected issues may arise with your order, and our goal is to resolve them quickly and fairly. This policy explains the terms and conditions for returns, replacements, and refunds.

1. Eligibility for Returns

  • Customers have up to 30 calendar days from the date of delivery to request a return.

  • A return request is valid only if the product presents one of the following issues:

    • Malfunctioning or non-working condition

    • Manufacturing defects or aesthetic imperfections

    • Physical damage (e.g., cracks, dents, or breakage) sustained during shipping

  • Returns are not accepted for cases of:

    • Change of mind

    • Preference for a different model, color, or variation

    • Normal wear and tear when the product is functioning correctly

2. Return Request Process

  • Customers must initiate their request by contacting us through one of our official customer support channels (email, contact form, or chat).

  • Clear photo or video evidence must be provided to demonstrate the issue.

  • Once verified by our team, we will guide the customer step-by-step through the return or replacement process.

3. Refunds

  • Approved returns qualify for a 100% refund of the purchase price, issued back to the original method of payment.

  • Refunds will only be processed once the defective or damaged item has been received and inspected by our team.

  • Customers will receive confirmation of the refund status throughout the process.

4. Replacements

  • Instead of a refund, customers may request a replacement product of the same type, free of defects.

  • In such cases, MyTrendCorner will cover the cost of return shipping for the defective item as well as the delivery of the replacement.

  • Replacement requests are subject to product availability. If the item is no longer in stock, the customer may opt for a full refund.

5. Bundles and Multi-Item Orders

  • If a bundle purchase contains one or more defective products, customers may choose to:

    • Receive a refund for the defective product(s), or

    • Request a replacement for the defective product(s).

  • Customers are not required to return the full bundle if only one item is affected.

  • Our priority is ensuring that the value and functionality of the bundle remain intact.

6. Shipping Costs for Returns

  • For approved returns or replacements due to defective or damaged products, MyTrendCorner covers all shipping costs associated with the return and replacement process.

  • Customers will receive prepaid return labels or instructions from our support team to ensure a smooth process.

7. Communication and Support

  • Throughout the process, customers will remain in contact with our human support team via email or chat.

  • Our team is committed to providing updates, answering questions, and ensuring a transparent experience from start to finish.

8. Contact Us

For any return or refund inquiries, please reach out to our support team:
📧 admin@mytrendcorner-store.com

We are here to make sure your experience with MyTrendCorner is secure, fair, and worry-free.

🙏 At MyTrendCorner, we don’t just sell products — we stand behind them. Your satisfaction is always our priority.